We understand the investment you and your company are making into your IT infrastructure. It is our mission to make your purchase experience the best it can possibly be. If you are not completely satisfied or have a question or issue about your purchase, just let us know.

xByte Warranty

Unless special order and/or noted on the invoice:

Parts – 1 year Advance Replacement RMA
Servers (current generation) – 3 year Advance Replacement RMA including remainder of Dell’s NBD
Servers (older generations) – 1 year Advance Replacement RMA
Full technical resource necessary in regards to your purchased product

xByte International Warranty

Unless special order and/or noted on the invoice:

Parts – 1 Year RMA
Servers (current generation) – 3 Year including remainder of Dell's NBD (transfer required)
Servers (older generation) – 1 Year RMA
Full technical resource necessary in regards to your purchased product
Replacements sent to you as soon as your item is received at xByte
You are responsible for the shipping cost to/from xByte
RECOMMENDATION – Keep spare parts on hand to minimize downtime

During the Warranty and/or Claims Process, We Commit to...

Provide all technical support necessary regarding your purchased product

Send all replacement parts to you via FedEx Standard overnight at NO COST TO YOU

Include prepaid FedEx shipping labels for product return at

NO COST TO YOU


Additional Next Business Day and Onsite Warranty Options