Returns Made Easy

Whether you are making a return or need to make an exchange, our

Return Merchandise Authorization (RMA) process is easy. 

Simply fill out the form on our RMA page to initiate your return or exchange. Unlike most companies, if you need an exchange, we do not make you wait until we receive the returned part. We send your replacement part as soon as your RMA is processed. 

14-Day Money Back Guarantee

Your confidence and satisfaction with your purchase matters.

That’s why xByte offers a 14-Day Money Back Guarantee. If you

are not satisfied with your purchase for any reason, return the

item within 14 days.

xByte Warehouse
xByte Warehouse

Return Exceptions

On rare occasions, specially procured orders may be subject to a restocking fee. Any exceptions to our return policy and products subject to a restocking fee will ALWAYS be communicated to the customer during the quoting process and prior to purchase. 

Warranty Coverage

Everything sold by xByte Technologies comes with a warranty. You can have peace of mind with each purchase, we have warranty options to meet your needs.

Dell ProSupport
xByte ServAssist
xByte Warranty


We can ship to virtually any address in the world, aside from embargoed and sanctioned countries. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping option you choose. Please note, shipping rates for many items are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Contact Us


Connect with a representative

Request RMA

Start processing

your return

Open ServAssist Ticket

Open a ServAssist

support ticket

Online Chat

Chat online with xByte

9am-5pm EST/M-F