This month, we’re spotlighting Apryl Reeser, Director of Warranty and Services, who has been part of the xByte team for 11 years.
From helping representatives and customers find solutions to watching xByte grow its products, services, and team, Apryl has had a front-row seat to more than a decade of change in the IT industry.
Watching xByte Evolve
A lot can change in 11 years, especially in technology.
Since Apryl joined xByte, she has seen significant growth across the company. From an expanding lineup of products and services to a growing team, xByte looks much different today than it did when she first started.
Technology has changed, along with the number of products and services we offer and the number of employees.
For Apryl, being able to watch that growth firsthand and play a role in it has been one of the most memorable parts of her time at xByte.
Helping Representatives and Customers Find Solutions
At the center of Apryl’s role is something pretty simple: helping people succeed.
In addition to overseeing xByte’s ServAssist Third Party Maintenance program, Apryl works closely with sales representatives to resolve order issues and answer customer questions. It’s that opportunity to support the team that she considers one of her favorite parts of working at xByte.
That same mindset is what motivates her every day. Whether she’s helping a customer, a sales rep, or another xByte employee, Apryl enjoys developing solutions that make their jobs a little easier.
Lessons From More Than a Decade in the Industry
Working in an industry that never stops changing has taught Apryl the importance of staying adaptable.
Her biggest career lesson is straightforward: listen and be flexible.
It’s advice that goes hand in hand with what she would tell someone just beginning a career in IT. Apryl believes understanding your products and the overall market is essential, particularly in an industry where technology is constantly evolving and creating new challenges.
Staying informed, continuing to learn, and being willing to adapt have all been important throughout her career.
Get to Know Apryl
Outside of work, Apryl enjoys reading, listening to ABBA and Yacht Rock, and cheering on her favorite teams.
A Florida native, she grew up in Bradenton, not far from where xByte is located today. When it comes to sports, she roots for Florida State at the college level and the Green Bay Packers in the NFL. She can even say she has ownership in the Packers organization!
Her workday essentials include earbuds and a large tumbler of water. When caffeine is needed, her drink of choice is a cold brew with brown sugar creamer. Her go-to lunch? Chicken nuggets and a salad.
A Culture Built on Balance and Dedication
After 11 years, Apryl describes xByte’s culture in three words: fun, balanced, and dedicated.
Those qualities have been part of an experience that has allowed her to grow alongside the company, contribute to new products and services, and help the people around her succeed.
From supporting customers and sales representatives to watching xByte evolve over more than a decade, Apryl continues to bring experience, flexibility, and a solutions-focused mindset to the team.
Contact Apryl Today
Phone: (941) 312-2709
Email: [email protected]