Enterprise Cloud Engineer

At xByte Hosting, we provide top-level environments for clients with mission critical sites and applications. We are a solution-oriented Enterprise Hosting provider, offering Managed Ser-vices, and On-Premises and Off-Premises solutions.

With over 25 years of mastery in cloud solutions and over 20 years in business, we have made every customer’s experience extraordinary in servicing them with on-premises solu-tions. We are skilled practitioners in ColdFusion, Blockchain, Server Management, High Availability Solutions, Security and Application Management.Your True Full-Stack IT Solu-tion.

We level-up our clients Cloud experiences, using the latest equipment to drive powerful sites and applications.

Each client gets the best from us every day; we understand minutes matter and the role our team plays in our client’s success. Our Mission and Vision mean everything to us, we advance our clients in their cloud adoption!

Our Mission:
At xByte Technologies, our mission is to make every customer's experience so extraordinary that they will never forget it, they will tell their friends and colleagues, and will always come back. Everything matters. The way we answer the phone, to the way our emails read, our communication matters most. Do not ever leave a customer feeling like we are being unre-sponsive or leaving them in the dark! How our customers perceive us is what matters most!

We enhance the xByte name by offering an off-premises cloud server hosting management platform for small, medium and enterprise companies. xByte cloud solutions provide VPS servers, application management, security expertise and third-party management services. Our solutions focus on reaching clients through our team of experts, knowing everyone makes a difference and minutes matter. With our “doing what it takes” attitude and with our knowledge and expertise, we save our clients time and energy.

We are looking for an Enterprise Cloud Engineer. Come help clients adopt the cloud!

The Right Fit & Qualifications:

Previous success in technical engineering

Coding experience beyond simple scripts

Previous experience being part of a 24/7 production environment

Previous experience being Tech Lead

BA/BS degree a plus in computer science or other highly technical, scientific discipline; or 5+ validated years of experience in a technical support, pre-sale, sales engineering, solution architect, or similar role in the IT Solution industry

Coding proficiency in one or more languages. (Python, JavaScript, Java, Ruby, shell scripting, etc.)

A proactive approach to spotting problems, areas for improvement, and performance bot-tlenecks

Basic understanding of computing, storage, networking, scripting Passion for technology as demonstrated by your projects and interests

Excellent written and verbal communication skills, presentation skills and ability to lead a conversation with clients

Experience communicating technical concepts to non-technical audiences

Experience using and building solutions with REST APIs

Preferred experience working with cloud platforms such as AWS, Azure, and Google Cloud Platform and the supporting tooling associated with them

You have a strong knowledge of cloud-based workflows (compute, CDN, edge compute)

You love to stay on top of technology trends and put them into context of APIs and data

You love digging into code and systems

You have energy for learning new things, and for sharing what is learned with your col-leagues to help them level-up

You are familiar with enterprise data platforms and software tools including data, analyt-ics, cloud, and CRM

You have strong technical abilities, including writing scripts to collect, store, and analyze data

You are skilled at scoping, prioritizing and leading projects from start to finish

You thrive with autonomy and enjoy taking ownership of your work and its results

You are comfortable using diverse platforms, data stores, and analysis tools

You are a sales-minded problem-solver, with strong technical skills and have a track record of moving clients forward in their cloud journey

Responsibilities:

In this role, you will partner with internal and external teams of the business to help cli-ents craft highly scalable, flexible, and resilient cloud architectures that address clients’ business needs

As a trusted client advocate, you will help organizations understand best practices around cloud-based solutions, and how to migrate existing workloads to the cloud

You will have the opportunity to help clients use full-stack IT Solutions within their organ-izations, ranging from new start-ups to large enterprise customers

You will support our clients with technical challenges for internal and external sites, ap-plications, databases, backups, and different software

Throughout the placement, you will be exposed to relevant real-world challenges of different organizations and clouds setups

As an Enterprise Cloud Engineer, you will receive the opportunity to continue your training in modern infrastructure design and management.

What You'll Do:

Run the production environment by monitoring availability and taking a holistic view of system health

Build solutions to manage platform infrastructure and applications

Improve reliability, quality, and provide solutions to reoccurring problems

Measure and optimize system performance, with an eye toward pushing our capabilities forward, and innovating to continually improve

Provide primary operational support and engineering for sites and applications

Gather and review metrics from both operating systems and applications to assist in per-formance tuning and fault finding

Partner with development teams to improve services through testing and collaboration

Participate in system design, platform management, and capacity planning

Create sustainable systems and services through automation and uplifts

Achieve service level agreements through speed and reliability

Mentor team members while collaborating across all platforms of Cloud Services

Collaborate closely to support the clients with an everything matters mindset

Develop and present sales and technical materials to educate clients on the value of Cloud Services for business applications

Write technical documents that outline and define specifics of how to find value with Cloud Services and other tools

Build tools and write code to enable customers and prospects to get started quickly with connecting to and consuming Cloud Services

You are creative and skilled at coming up with technical solutions and workarounds to help tackle clients/business problems

Design and diagram technical solutions and architectures that meet clients’ requirements and drive architectural discussions to ensure partners successfully integrate

Present clients’ needs, opinions, ideas, and feedback to xByte product and engineering teams

Guide clients in Cloud Service and best practices to reap the benefits to long-term value and success

Participate in on-call rotation

This position will be based remotely in the United States. We also offer a flexible schedule while supporting a 24/7/365 industry.

xByte Hosting Perks:

Awesome & fun company culture

Paid Employee Medical Insurance

Dental and vision plans

Great pay + commission

Flexible Spending Account, 401K

Flexible vacation policy

Learning & development programs to continue your professional development

To Apply, Submit:

Resume

Cover Letter explaining why you would be a great fit for our team

Resumes will NOT be considered without the above cover letter

Job Type: Full-time

Click below to visit the xBytehosting.com careers page and submit your details

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Inside Technical Sales Suppor

Job Description:
TOur Customer Service Associates work with our internal teams and customers throughout the entire order cycle. You will be a key member of our Enterprise Sales Team in this entry-level sales position. In this role you with continue to benefit from continuous training; ranging from internal trainings, external, and more; your growth is endless. We set our SAs on a path to become Sales Reps with their own book of business.

Responsibilities:

Have continuous communication with customers, vendors, and partners via phone and email

Assist Enterprise Reps with clients’ needs

Order Processing related activities:

Following up with our warehouse fulfillment team

Problem-solve if problems occur with orders

Follow up and qualify sales leads

Provides quotes and product data as needed by customers

Supports Operations and A/R efforts

Requirements:

Customer service experience

Computer literacy (Microsoft Word, Microsoft Excel, Microsoft Outlook)

Possess the drive to assist team members with other tasks as required

Process-driven individuals

Interest in Technology is preferred

Benefits of Working for xByte Technologies:

Compensation: $18/hr.

Paid Medical, Short-Term/Long-Term Disability, and Life Insurance

PTO and Holiday Pay

Bonus Opportunities

Retirement Plan

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