Unlike most companies, we send replacement parts via FedEx Standard Overnight on us, without waiting for the returned part. To receive credit for the returned parts, they must be received within 14 days of receiving replacements. We also include prepaid return shipping labels, making the process convenient and cost-free for you.
xByte Warranty
We understand the investment you and your company are making into your IT infrastructure. It is our mission to make your purchase experience the best it can possibly be. If you are not completely satisfied or have a question or issue about your purchase, just let us know.
Coverage
Unless you have a special order or a specific warranty is noted on your invoice, we offer 1 year Return Merchandise Authorization (RMA) on our:
- Parts
- Servers
- Storage
- Networking
Support
Every warranty process starts with a diagnostic. We will provide all technical support necessary regarding your purchased product.
We have Dell Certified Engineers on staff ready to help you troubleshoot and solve any problem.