xByte Warranty
At xByte, we strive for the best possible customer experience possible, and we understand that there will be times when product will need to be returned for various reasons.
As part of that process, it’s our goal to work as diligently as possible to ease the burden on you, our customer.
During any warranty/claims process we commit to:
- Make available to you any technical resources necessary in regards to your purchased product
- Send all replacement parts to you via Fedex Standard overnight at NO COST TO YOU
- Include prepaid Fedex shipping labels for to return product at NO COST TO YOU
The process for beginning a technical service request or part replacement begins with by contacting our xByte Loyalty Team either via web (
click here) or phone (888-929-8348).
Completion of the information in this form will initiate the proper resources to solve your issues as quickly as possible.
Please provide us your invoice number, part number, serial number, as well as any additional information which may be pertinent to your issue.
Once this contact form has been filled out it will initiate the resolution process and you will be contacted within 2 hours.
For full terms and conditions, please
click here