xByte Technologies Warranty
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We understand the investment you and your company are making into your IT infrastructure. It is our mission to make your purchase experience the best it can possibly be. If you are not completely satisfied or have a question or issue about your purchase, just let us know. |
Warranty
We will guarantee your IT investment purchase from xByte Technologies as follows:
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xByte Warranty (unless special order and/or noted on the invoice): |
- Parts – 1 year Advance Replacement RMA
- Servers (current generation) – 3 year Advance Replacement RMA including remainder of Dell’s NBD
- Servers (older generations) – 1 year Advance Replacement RMA
- Full technical resource necessary in regards to your purchased product
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xByte International Warranty (unless special order and/or noted on the invoice): |
- Parts - 1 Year RMA
- Servers (current generation) - 3 Year including remainder of Dell's NBD (transfer required)
- Servers (older generation) - 1 Year RMA
- Full technical resource necessary in regards to your purchased product
- Replacements sent to you as soon as your item is received at xByte
- You are responsible for the shipping cost to/from xByte
- RECOMMENDATION-Keep spare parts on hand to minimize downtime
During Warranty/Claims Process We Commit To:
- Provide all technical support necessary regarding your purchased product
- Send all replacement parts to you via Fedex Standard overnight at NO COST TO YOU
- Include prepaid Fedex shipping labels for product return at NO COST TO YOU
For full terms and conditions, please click here.
For xByte Advance Replacement RMA Support:
- Click here to fill out an RMA or call 888-929-8348
- Monday-Friday/9am-5pm ET