International Support

 

International Warranties

 

The xByte International Warranty

 
  • Parts - 1 Year Advanced RMA
  • Servers (current generation) - 3 Year including remainder of Dell's NBD (transfer required)
  • Servers (older generation) - 1 Year RMA
 

Standard Warranties (unless noted otherwise on the invoice)

  • Parts - 1 Year Advanced RMA
  • Servers (current generation) - 3 Year including remainder of Dell's NBD (transfer required)
  • Servers (older generation) - 1 Year RMA
  • Full technical resource necessary in regards to your purchased product
  • Replacements sent to you as soon as your item is received at xByte
  • You are responsible for the shipping cost to/from xByte
  • RECOMMENDATION-Keep spare parts on hand to minimize downtime

The International Return Policy

The process for submitting a technical service request begins with contacting our xByte Loyalty Team either via the web (click here) or phone (888-929-8348). Completing the information on the RMA form will initiate the RMA process, and you will be contacted by a certified representative within one hour. Please include the invoice/order number, part number, serial number and any additional information that is pertinent to your problem. This will help us address and solve your problem as quickly as possible.

For full terms and conditions, please click here.